NB! The hotline currently receives many calls concerning the tracking and tracing of close contacts. To avoid wait time, we recommend that you call later.
 
If you are infected with COVID-19 or if you are a close contact

Call +45 3232 0511
Opening hours: All days 08.00 am to 10.00 pm.

If you see that we have called or if you have received a message from us, please return our call.

The Citizens Service Centre of the Ministry of Foreign Affairs only answers questions in relation to travelling out of Denmark and the ministry's travel advice.

Telephone: +45 3392 1112 
Email: bbb@um.dk

Hotline opening hours

The line is always open.

Please note that the Ministry of Foreign Affairs cannot answer any questions related to entering or transiting through Denmark, nor about worthy purposes. Such questions can be addressed on the arrivals hotline of the Danish police.

The Joint Danish Authorities Hotline answers questions regarding coronavirus and restrictions in general caused by the COVID-19 outbreak. However, please call the Arrivals' hotline if your question is regarding entry into Denmark.

Telephone: (+45) 7020 0233

Hotline opening hours

Every day from 06.00 (6 am) to 24.00 (midnight)

Foreigners arriving in Denmark will be refused entry into Denmark at all internal and external borders unless they meet the entry requirements.

If you cannot find an answer to your question on the website, you can call the arrivals hotline with questions about entry into and transit in Denmark.

Telephone: +45 7020 6044

Hotline opening hours

Monday-Wednesday 08.00-16.00 (8 am - 4 pm)
Thursday 08.00-15.00 (8 am - 3 pm)
Friday 08.00-14.00 (8 am - 2 pm)